2020 Engagement Survey Results

2020 Employee Engagement Survey Results

In 2020, ECU faculty and staff were given the opportunity to participate in the UNC System Employee Engagement Survey, part of a five-year project designed to provide metrics for measuring our progress in implementing the UNC System Strategic Plan. The survey was administered through an outside vendor, ModernThink, which is responsible for the Chronicle of Higher Education’s “Great Colleges to Work For” survey. The 2020 survey was the second time the survey has been administered, with the first administration occurring in 2018, and the third scheduled for 2022.

Unfortunately, the COVID-19 pandemic interrupted many of the University’s plans to address the results of the survey.  Following the upcoming 2022 survey, ECU plans to engage in further discussion, planning, and action to address the findings of the survey.

The 2020 Employee Engagement Survey gave us the opportunity to see how ECU’s survey results changed since the survey was last administered in 2018. One thing that stood out was our survey response rate. ECU’s response rate increased by 13% (from 38% in 2018 to 51% in 2020), which was the third largest response rate increase among UNC System institutions. Click the links below to view more results from the survey.

The Employee Engagement Project Management Team, along with members of ECU Senior Leadership, conducted Focus Groups aimed at learning more about how ECU employees experience communication both from Senior Leadership and within their respective workplaces.  The information gathered during these conversationswas used to help inform University Leadership about how communication, both small and large scale, could be enhanced.

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